Terms of Service

1. Acceptance of Terms

By accessing or using Prop World OS ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Platform.

2. Description of Service

Prop World OS is a software-as-a-service (SaaS) platform that provides proprietary trading firms with tools for managing trader evaluations, risk monitoring, account provisioning, compliance, commerce, analytics, and related operations. The Platform integrates with third-party brokers and payment processors to facilitate trading and financial transactions.

3. Account Registration

• You must provide accurate, complete, and current information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorized access to your account.
• One person or entity may not maintain more than one account without prior written consent.
• You must be at least 18 years of age to create an account.

4. Subscription & Payment Terms

• Access to the Platform requires a paid subscription. Pricing details are available on our Pricing page.
• Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan.
• All fees are non-refundable except as required by applicable law or as explicitly stated in our refund policy.
• We reserve the right to modify pricing with 30 days' written notice. Existing subscriptions are honored until renewal.
• Failure to pay may result in suspension or termination of your account.

5. Acceptable Use

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable regulations.
• Attempt to gain unauthorized access to any part of the Platform or its related systems.
• Reverse-engineer, decompile, or disassemble any portion of the Platform.
• Use the Platform to facilitate money laundering, fraud, or market manipulation.
• Transmit viruses, malware, or any code designed to disrupt the Platform.
• Resell, sublicense, or redistribute access to the Platform without written consent.
• Scrape, crawl, or use automated means to extract data beyond permitted API usage.

6. Intellectual Property

The Platform, including its source code, design, logos, documentation, and all related materials, is the exclusive property of Prop World OS and is protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose. White-label customizations (branding, logos, colors) remain your property.

7. Data Ownership & Privacy

You retain ownership of all data you input into the Platform ("Your Data"). We process Your Data solely to provide the services described herein. Our handling of personal data is governed by our Privacy Policy. You are responsible for ensuring that your use of the Platform complies with applicable data protection laws, including obtaining necessary consents from your end users (traders).

8. Third-Party Integrations

The Platform integrates with third-party services including brokers (MetaTrader 4/5, cTrader, DXtrade, TradeLocker, MatchTrader), payment processors (Stripe, PayPal), and KYC providers. These integrations are subject to the respective third-party terms and conditions. We are not responsible for the availability, accuracy, or conduct of third-party services.

9. Service Availability & SLA

We strive to maintain 99.9% uptime for the Platform. However, we do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance. We are not liable for downtime caused by third-party providers, force majeure events, or circumstances beyond our reasonable control.

10. Limitation of Liability

To the maximum extent permitted by law, Prop World OS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or trading losses, arising out of or related to your use of the Platform. Our total aggregate liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Prop World OS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

12. Termination

• You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
• We may suspend or terminate your access immediately if you violate these Terms or engage in conduct that harms the Platform or other users.
• Upon termination, you may request an export of Your Data within 30 days. After this period, we may delete Your Data in accordance with our retention policy.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Platform at least 30 days before they take effect. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Prop World OS is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms or the Platform shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of the applicable arbitration association.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Us

For questions about these Terms of Service, contact us at: